Let’s say, for example, you signed up for a broadband deal that has been advertised at 100Mbps but when you run a speed test, you’re only getting speeds of 20Mbps. ![]() Why am I not getting the broadband speeds I signed up for? The lower your Jitter, the more consistently reliable your broadband connection is likely to be. Jitter is a bit like Ping, in that it is measured in milliseconds and refers to the responsiveness of your connection. The lower your ping, the faster your internet connection is at responding to the actions you ask it to take. Ping, which is measured in milliseconds, indicates how quickly your connection can respond to a request. So don’t worry if your download and upload speeds are vastly different. Upload speeds tend to be much slower than download speeds since most of us do much less uploading than downloading. Your upload speed measures the rate at which you are able to add content to the internet or send messages, pictures and videos to others. On the other hand, a low download speed will leave you with long page load times and pixelated or laggy video streams. So, a high download speed will allow you to load internet pages instantaneously and enjoy online video streaming without buffering. Your download speed is the rate at which your device is able to access content from the internet. Standard connections vary greatly so its really useful to have a tool like this so you can best work out what your performance is likely to be.The most important result from your broadband speed test is the 'download speed'. Generally any Fibre connection has enough bandwidth for an HD stream in real time to be fed to our service for re-broadcast in full HD. The higher the upload speed is, the better will be your gaming experience and you can stream a faster HD picture to our media servers and streaming service. So the higher your download speed then the better you will be able to watch movies and and download files. Again dont confuse it with kilobytes (KB) which is a measure of size rather than bandwidth. This is an older measure of internet speed and it is used only when needed to describe much slower connections such as the old modems we used to use for dial up Internet connections. Take care not to confuse it with megabytes (MB) which is a measure of size rather than of bandwidth. A megabit is 1 million bits of information and is a standard measure of internet speed. Jitter is not usually noticeable when reading text, but when streaming and gaming a higher jitter can result in unnecessary buffering. Jitter: This can also be called Packet Delay Variation and it is a measure of the variability in ping over time. A fast ping means a more responsive connection and is especially important for applications where timing is everything, for example video games or low latency streaming to our media servers. Ping: This is the reaction time of your connection, that is how quickly your device gets a response after you’ve sent out a request. but we can only re-broadcast at the speed and quality we receive so you need a faster upload to ensure a smooth video feed. ![]() Our streaming service is great and can handle many thousands of simultaneous connections without affectng your own speed. A fast upload is needed if you are sending large files to your friends or if you want to send your camera video feed to our servers for re-broadcasting. Upload: This is how quickly you send data from your device to the internet. ![]() Most connections are designed to download much faster than they upload because the majority of online activity requires a faster download, such as loading web pages or streaming videos and watching movies. Download: This is how quickly you can pull data from a server on the internet to your device.
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